Terms of service

Hide & Hive Terms of Service

Effective Date: September 7, 2026

Welcome to Hide & Hive. These Terms of Service (“Terms”) govern your use of the Hide & Hive website, purchases of our products, and your relationship with Hide & Hive.

By accessing our website, placing an order, or purchasing our products, you agree to these Terms.

1. Company Information

Hide & Hive (“Company,” “we,” “us,” or “our”) operates this website and sells skincare products, including Organic Whipped Tallow Balm.

By using our website or purchasing from us, you agree to comply with these Terms.

2. Website Use

You agree to use this website only for lawful purposes.

You may not:

  • misuse the website
  • attempt unauthorized access
  • interfere with website functionality
  • submit fraudulent information
  • use our content without permission

We reserve the right to restrict access to users who violate these Terms.

3. Eligibility

By purchasing from Hide & Hive, you confirm that:

  • you are legally capable of entering into a purchase agreement
  • all information provided is accurate
  • your payment information is authorized for use

4. Products & Product Information

We strive to accurately display our products, ingredients, descriptions, and pricing.

Because products are handmade and contain natural ingredients, minor variations in appearance, texture, or scent may occur.

These variations do not affect product quality.

5. Skincare Disclaimer

Hide & Hive products are cosmetic skincare products intended to moisturize, nourish, and support the appearance and feel of healthy-looking skin.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Individual results vary.

If you have known allergies, sensitivities, skin conditions, or medical concerns, consult with a qualified healthcare professional before use.

6. Ingredients & Allergies

Our products contain natural ingredients, including but not limited to:

  • grass-fed tallow
  • royal jelly
  • propolis
  • beeswax
  • jojoba oil
  • olive oil

Customers with known sensitivities to bee products or other ingredients should review the ingredient list before use.

Discontinue use immediately if irritation or an adverse reaction occurs.

7. Orders & Payments

When you place an order:

  • you agree to provide accurate information
  • you authorize payment processing
  • you agree that orders are subject to availability and acceptance

We reserve the right to refuse or cancel orders suspected of fraud, abuse, or misuse.

8. Pricing

Prices may change without notice.

The price charged will be the price displayed at checkout.

9. Shipping

Shipping timelines are estimates and may vary due to:

  • carrier delays
  • weather
  • holidays
  • incorrect customer information

Customers are responsible for providing accurate shipping details.

10. Satisfaction Guarantee

Hide & Hive offers a 12-Month Total Satisfaction Guarantee subject to the requirements outlined in our Refund & Satisfaction Guarantee Policy.

The guarantee is not a promise of specific skincare results.

It is our commitment that customers can try Hide & Hive with confidence.

11. Intellectual Property

All website content including:

  • images
  • logos
  • branding
  • text
  • designs
  • product photography

belongs to Hide & Hive and may not be copied, reproduced, or distributed without written permission.

12. Reviews & User Content

If you submit reviews, photos, testimonials, or other content, you grant Hide & Hive permission to use that content for marketing purposes.

You represent that submitted content is truthful and does not violate third-party rights.

13. Limitation of Liability

To the maximum extent permitted by law, Hide & Hive shall not be liable for indirect, incidental, consequential, or special damages resulting from use of our products or website.

Our liability shall not exceed the amount paid for the applicable purchase.

14. Indemnification

You agree to indemnify and hold harmless Hide & Hive from claims arising from:

  • misuse of products
  • violation of these Terms
  • violation of applicable laws

15. Governing Law

These Terms are governed by applicable laws of the jurisdiction where Hide & Hive operates, without regard to conflict-of-law principles.

16. Changes to These Terms

We may update these Terms periodically.

Updated Terms will be posted on this page with the revised effective date.

17. Contact

For questions regarding these Terms:

Hide & Hive
Email: Contact@EarthandEssence.net